Delivery and shipping

Standard Delivery

Our standard delivery service can take up to 5 working days and our couriers will attempt delivery between the hours of 8am and 6pm on Monday to Friday to the address provided.  A signature will be required on delivery. 

All orders received before 2pm will be processed the same day.  All orders received after 2pm will be processed the next working day.  Any orders placed over the weekend will be processed on Monday.


Next Working Day Delivery

This option is available for Monday to Friday delivery 8am – 6pm provided the items are in stock.  The applicable surcharge for Next Day delivery will be clarified during the check out process.

All orders received before 2pm will be processed the same day.  All orders received after 2pm will be processed the next working day.  Any orders placed over the weekend will be processed on Monday.

 

International Delivery

We are currently not shipping internationally, but we will be resuming services in the coming days.


Delivery to Channel Islands and Guernsey:

Unfortunately we are unable to ship goods to Guernsey and Channel Islands. Apologies for the inconvenience that this may cause

 

Delivery Instructions

Instances where you won’t be in to sign for delivery of your goods, we would recommend that you call our office on to provide us with alternative delivery instructions.  Alternatively, for missed courier deliveries the couriers will leave the parcel for you to collect at your local post office. Please note if the goods have already left our warehouse then there will be an additional charge to have your delivery details amended.


Delivery Charges

Our delivery charges depend simply on the size and weight of the item you purchase.  The delivery rate to UK mainland will be generated for you once you have added goods to your basket.  Deliveries that are not considered UK mainland will incur a surcharge.

 

Delays

Although we strive to maintain adequate stock levels, there may be a delay to your order due to a shortage of stock and we will contact you if this is the case.  Your order will be dispatched as soon as possible but if you are unable to wait we will offer a full refund. 

Please note that during bad weather conditions (mainly snow), deliveries may get delayed. We will not take responsibility if your items get delayed due to bad weather conditions. In these circumstances it is always best to call our office on 0208 884 1010 in advance to see if we are experiencing difficulties with deliveries.

 

 


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